Support
Search the FAQ and help articles first. If you still need help, use the contact form, email, or WhatsApp.
FAQ
Getting started
How do I get MP3 Studio?
MP3 Studio will be available on Google Play. Until the listing is live, the download button on this site shows Coming soon. After install, sign in with email and password or Google — login is required to open the app.
Playback and files
Which audio formats does the player support?
The app plays local MP3, FLAC, AAC, OGG and WAV files already on your phone. Playback and studio tools work offline once your music is on the device.
AI vocal separation
Does vocal separation upload my songs?
No. Vocal and instrumental separation runs on your phone with on-device HT-Demucs — files are never uploaded. Music, separated stems and sing-along recordings stay on the device.
Why can AI separation feel slow?
Processing time depends on your phone’s hardware. A notice appears in the app when you start a job. [to confirm: minimum Android version and free storage needed]
Account and login
How do I sign in?
Sign in with email and password or Google. [to confirm: whether email-and-password sign-in ships alongside Google]. Keep your account details accurate so we can help with billing or data requests.
Plans and payments
What does Pro cost?
Pro is ₹99 per month or ₹999 per year (₹189 less than twelve monthly payments). Free users get a 30-day trial of AI tools, then 10 AI separations per week. [to confirm: prices inclusive of tax]
How do I cancel Pro?
If you set up autopay, cancel it in Settings › Plans in the app — Pro stays active until the end of the period you already paid for. Manual one-off Pro does not renew. See the Refund and Cancellation Policy for details.
Privacy
What data leaves my phone?
Music, playlists, stems and recordings stay on the phone. When signed in, the server holds account details (such as Google name, email and photo), plan and billing state, and AI usage counts — not your song files. See the Privacy Policy.
Help articles
Sign in and reset a password
Open the app, choose email or Google, and recover access if needed.
- Install MP3 Studio from Google Play when the listing is live.
- Open the app and sign in with email and password or Google.
- If you use email sign-in and forget your password, use the in-app reset flow linked from the sign-in screen.
- Still stuck? Contact support with the email on your account.
Add music and fix a missing song
The app reads audio already on your phone.
- Grant storage or media permission when the app asks.
- Open the library; local MP3, FLAC, AAC, OGG and WAV files should appear.
- If a song is missing, confirm the file is still on the device and in a supported format.
- Pull to refresh or restart the app after moving files into media folders.
Separate vocals and why it can be slow
On-device separation speed depends on your hardware.
- Pick a song and start vocal separation from the AI tools.
- Read the on-screen notice — time varies by phone.
- Keep the app open until the job finishes; stems stay on the device.
- [to confirm: minimum Android version and free storage needed]
Record a sing-along
Mix your voice with the instrumental into one file.
- Separate vocals first so you have an instrumental track.
- Start sing-along and allow microphone access only for the recording.
- Play the instrumental, record your voice, then save the mixed file.
- The recording stays on your phone and is not uploaded.
Trim a song and set a ringtone
Use studio tools to cut a clip and assign it as a ringtone.
- Open the song in the trim tool and set start and end points.
- Save the clip to your device.
- Use set as ringtone when your Android version allows it.
- If the system blocks ringtone assignment, save the clip and set it from phone settings.
Start or cancel the Pro plan
Pay through PayU; cancel autopay in Settings › Plans when needed.
- During or after the 30-day trial, choose monthly (₹99) or yearly (₹999) Pro.
- Complete payment through the PayU link shown in the app.
- Pro stays active until the end of the paid period.
- To stop autopay, use Cancel autopay in Settings › Plans. Manual periods do not renew. See the Refund and Cancellation Policy.
Delete your account
Request deletion from the app or this website.
- Read the Delete Account page for what is removed and what may be kept.
- Follow the in-app deletion path if available, or use the Contact form with topic Privacy or data request.
- Include the email registered on the account.
- We will confirm when deletion is complete.
Still stuck?
Contact form first, or reach us by email or WhatsApp.